MSDTC Issue when bootstrapping the initial websites


A client reported that the installer was reporting an issue contacting the MSDTC service of the SQL Server. After an investigation we narrowed down the possible causes of this issue:

  • The machines were created from the same image so they possibly had the same ID. We ran the following commands to reinstall MSDTC
    • Msdtc –uninstall
    • Msdtc –install
  • Check the configuration of the MSDTC Service on the SQL Server and configured it according to the Pre-Installation Checklist
  • The MSDTC service is off. Go to the services panel and make sure the service is on.
  • Restart the servers
  • Use DTCPing (download from the internet) to point out any issues.
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