The installer was reporting an issue contacting the MSDTC service on the SQL Server.

Potential Causes

• The machines were created from the same image so they possibly had the same ID. We ran the following commands to reinstall MSDTC
• Msdtc –uninstall
• Msdtc –install
• Check the configuration of the MSDTC Service on the SQL Server and configured it according to the Pre-Installation Checklist
• The MSDTC service is off. Go to the services panel and make sure the service is on.
• Restart the servers
• Use DTCPing (download from the internet) to point out any issues.